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Security Systems in Columbus
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Columbus?

A residential security package should defend your property. But what happens when your home security alarms go off in Columbus? What actions should you take to help make sure you and your loved ones are secure?

The first thing to do is not to panic. You should understand that your around-the-clock monitoring specialists are there for you. Then take the steps described below to be ready for any crisis at your property.

Our Dedicated Representatives Are There For You

A 24-7 monitoring specialist is alerted in an instant whenever your Columbus home security alarms go off. When a representative is informed, they will reach out to you as quickly as possible to determine what caused your home’s defense. Your alarm may go off due to a range of emergencies, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flood

  • Alarm tripped by accident

In circumstances when a device was accidentally triggered—like forgetting that your sensors are turned on when you unlatch a window or door— an agent will contact you and figure out if help is needed. Provide your predetermined password, and they'll cancel the alarm.

In a true emergency, the monitoring agent will send out your local emergency services, including police, fire, and EMS, to your home. They can also function as the point of contact when you aren't at home. The monitoring agent will even let first responders know which entry sensor was set off, helping them prepare for what might be a dangerous situation. Your monitoring professional will maintain a connection with you to assist in keeping you in control and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Columbus

Getting roused from bed in the middle of the night to your alarm blaring can be understandably frightening—especially if you have no idea why it’s happening. The smartest thing you can do is remain calm and take the following actions:

  • In the first place, find a safe location. Collect your family and pets in an expeditious manner and proceed to a shielded space in the house or leave the premises entirely. It's typical to have an urge to want to face the situation by yourself, but this can be incredibly dangerous. Alternatively, focus on keeping you and your family members protected and let the professionals resolve the issue.

  • Second, take advantage of your mobile security application to remain in communication with your monitoring team. They'll dispatch responders who will be en route to your property in a flash.

  • Lastly, keep in constant communication with your monitoring agent and first responders. You have the ability to be connected, so representatives of each team are sharing information. Or, if you can't get a direct call to emergency services, you’re still able to obtain alerts through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with everyone involved so you will be prepared should a real emergency take place.

Be Prepared For All Security Risks in Columbus with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures you and your family are completely protected. With 24-hour monitoring, home automation, and safety alarms, your home will turn into the secured refuge it's supposed to be. Create the perfect home security solution by completing the form on this page or reach out to (614) 368-9896 to get started.

Contact Us For A No Cost Quote For Your Columbus Home Security System
Fill out the form below or call (614) 368-9896 to get your free quote on an ADT monitored security system for your home.
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